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Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email at Godrej@pantryclub.co.za and we'll get back to you as soon as we can.

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How do I register on Godrej Online if I work for Godrej?

Please follow the steps below:

  1. Visit https://godrejonline.co.za/landing

  2. Enter your cell phone number.

  3. You will be prompted to fill in your details. You will need to fill in:

    • Your name
    • Your surname
    • Your ID number
    • Your employee number (you can get this from your latest payslip)
    • Your address - you need to choose your address from the drop-down box by clicking on it. Make sure the pin (RED balloon on the map) is in the right location, as well as the postal code is correct.
    • You will then need to enter an alternative number for someone that can take your delivery if we cannot reach you.
    • You can add a delivery note for any special instructions

You will then be prompted to create a password that is 8 characters long and must include at least:

  • One Capital letter
  • One number
  • One special character (i.e. @ or $)

You will then get an OTP. Please look at your SMS's.

There is also a tutorial on the left-hand side on how to complete registration.

Is there a limit on how much I can spend a month on Godrej Online?

R1500 is the monthly spend limit per staff member.

Do You deliver nationwide?

Yes we deliver nationwide, as long as your location is recognized by Google maps and it is accessible to the courier company. Please note that delivery can take between 1 to 5 working days depending on the location.

I forgot my password. How do I reset it?

Reset your password by following the steps below:

  1. Click on "Forgot Password?" or visit https://godrejonline.co.za/landing/forgot

  2. Fill in your 10 digit cell phone number, then click on "Get new password"

  3. We’ll SMS you a link to reset your password - click on the link

  4. Create and confirm your new password

    Passwords must be minimum 8 characters, have at least one uppercase letter, one number and a special symbol i.e. @#$!*

  5. Click on "Update Password"

If you continue to experience any issues, please contact us so we can assist further.

How does switching to GroceryClub work?

By switching to GroceryClub you can

  • Add more items you already love from other brands
  • Pay one delivery, get more value
  • Save more with exclusive Inner Circle pricing

4 easy steps:

  1. Add your Godrej Online favourites to your cart
  2. Go to your cart and Switch to GroceryClub
  3. Add more items on GroceryClub from other brands
  4. Checkout on GroceryClub with a payment of your choice, including your payroll wallet

You will still get the same Godrej Online prices for all the products in your cart when you switch to GroceryClub.